How does it work?
Book your Hello Scoot’
Ours mopeds are parked in dedicated spots. All our mopeds are yellow like the sun and identified with their license plate number.
Book your vehicle
You have 20 minutes to reach your vehicle and unlock it. You can cancel the booking for free. Obviously, only the person whose driver’s license is on the app can drive!
Take your helmet or get the car keys
Once you are near the modep, you can unlock it. You can then get the helmets in the topcase and start to ride!
declare the vehicle condition
Before startion your trip, go arround the vehicle and check whether the vehicle has issues or not. These issues may have been declared already, if not, please declare it to avoid further issues.
A little break?
Everything is possible!
During your trip, you can pause your ride at any time to keep your modep for a little longer. During this break, you can turn off the modep and lock the top case through the app.
Park your vehicle and end your trip
When you are done, park in one of the area displayed on the app. If you took your vehicle from later mode in a station, you need to put the vehicle back in the same station.